Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you complete and submit a contact form on our website. This may include:

• Your full name

• Email address

• Phone number

• Any details or concerns you include in your message

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Please note that while this information is reviewed for the purpose of responding to inquiries, the submission of this form does not create a client-provider relationship.

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Additionally, our website is hosted through Wix, which may automatically collect certain technical data such as IP address, browser type, device identifiers, and limited location data for functionality and security purposes. We do not use this data for marketing or analytics.

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2. How We Use Your Information

We use the information you provide to:

• Respond to questions and inquiries

• Coordinate initial contact or consultation

• Follow up regarding services or availability

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Your personal information is not sold, shared, or disclosed to third parties outside of our organization, unless required by law or with your explicit consent.

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3. HIPAA Compliance & Confidentiality

Although we do not request or collect Protected Health Information (PHI) through this website, we treat all submissions with strict confidentiality. Any communication that occurs after initial outreach is conducted in accordance with HIPAA (Health Insurance Portability and Accountability Act) standards and ethical guidelines for licensed clinical social workers.

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We currently use Headway as our secure platform for video sessions and messaging. This platform is HIPAA-compliant and designed to protect your personal health information.

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4. Data Security & Storage

We take appropriate technical and organizational measures to protect any personal information transmitted through our website. All form submissions are stored securely through Wix’s encrypted platform and are accessible only to the provider.

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We retain submitted information only as long as necessary to fulfill its intended purpose, unless otherwise required for legal or regulatory reasons.

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5. Your Rights

You may request to access, update, correct, or delete your personal information by contacting us directly. We will respond to all such requests in a timely manner in accordance with applicable privacy laws.

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6. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of these terms.

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7. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:
Pathways to Healing and Empowerment, LLC

1914 JN Pease Pl Suite 120
Charlotte, NC 28262
Email: tamieka@pathwaystohealingandempowerment.com